A Message from Gavin Hydes CEO of the Joe Duffy Group
Following the Government announcement on 06th January regarding the updated Level 5 restrictions I wanted to clarify its impact on our Business. All our Joe Duffy Group Dealerships remain entirely focused on supporting our customers and colleagues. As an essential service provider, we have a duty of care to our employees and customers. We remain fully compliant with all HSE guidelines. We provide our teams with PPE and all social distancing, hygiene and hand washing etiquette is enforced across the Group.
Servicing and Aftersales
Our Aftersales departments are classified as ‘essential’ services and will remain open as usual.
When bringing your car into our dealership, you will notice that our COVID safety procedures are well and truly established. The feedback we have received from customers who have visited our dealerships has been very positive. This feedback is partly due to the space we have in our Dealerships and the procedures we have implemented.
Sales Departments
Our sales departments will not be able to physically welcome customers into our showrooms during the level 5 restrictions. However, all our sales teams are available digitally and on the phone. Our customers can book a virtual appointment with a member of our sales team, where you can see your potential new or used car in real time with a sales executive on hand to help.
We have a huge range of thousands of cars available with photographs and videos and we provide a Click and Deliver service.
What you can do | What you can’t do |
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Thank you for your patience, and for working with us to ensure our dealerships are a safe place to visit and work.
We are open for business, just give us a call.
Gavin Hydes
Group CEO